Archive for June, 2012

NLRB Publishes Examples of Legal and Illegal Social Media Policies

Thursday, June 21st, 2012

If your company cares about its online reputation and proprietary information, then chances are that you have a social media policy to guide employees  about what they can and can’t say about the company on facebook, twitter, and other social media outlets.

Most companies have adopted some kind of social media policy, but not all of them are legal. Lately, the NLRB has been involved with several lawsuits around protected speech and employee rights in social media cases. In most of these lawsuits, the employer was at fault because their policies contain some  provisions that go too far in limiting speech and are unlawful under the National Labor Relations Act.

With the goal of helping employers navigate the rules, the NLRB recently published seven examples of legal and illegal social media policies, complete with explanations in plain English as to which parts of the examples are legal or not.

If part of your job is to write or enforce company policies, you should take a look at these examples and see how your social media policy measures up:

Report of the Acting General Counsel Concerning Social Media Cases

NLRB Office of the General Counsel, Division of Operations-Management Memorandum OM 12-59, May 30, 2012


Fire Extinguisher Safety

Tuesday, June 19th, 2012

Summer brings an increased fire risk- both indoors and out. Fire extinguishers can save lives in an emergency situation, but only when they are properly maintained and used. Take two minutes to watch this video and brush-up on  the PASS technique, how to maintain the fire extinguisher, and the best way to store the extinguisher.

Pop Quiz:

Fire extinguishers at your dealership or service center are designed to:

A. Put out the fire

B. Give you about 20 seconds to escape the area

C. Always be fully charged and ready for action

(The answer is in the video)

News Release: KPA Announces New Automotive Social Media Service

Tuesday, June 19th, 2012

KPA announced today the launch of KPA Local Engage, the first social media service in the automotive industry to include collaboration with a social media expert, localized promotions, and social media management software in one service. Auto dealers can buy the social media service separately or combined with other KPA Internet Marketing products. The collaboration with a KPA social media expert includes the execution of a Monthly Action Plan (MAP) with a clearly defined schedule of social media posts, unique landing pages, coupons and web banners. This Monthly Action Plan will increase the dealer’s social engagement and build local exposure. Read the full press release at

Compliance Inspections Save Lives, and Are Good For Business

Friday, June 15th, 2012

OSHA’s inspections not only prevent workers from getting hurt on the job, they also save billions of dollars for employers through reduced workers’ compensation costs. A recent study by business school economists at the University of California and Harvard University followed more than 400 worksites in California after each site underwent an OSHA inspection.

The study, entitled “Randomized Government Safety Inspections Reduce Worker Injuries with No Detectable Job Loss,” appeared in the top scientific journal Science and reports that workplace injury claims dropped 9.4% at businesses in the four years following a randomized OSHA inspection, compared with employers who were not inspected. Those same employers also saved an average of 26% on workers’ compensation costs, compared to similar companies who were not inspected. This means that the average employer saved $355,000 (in 2011 dollars) as a result of an OSHA inspection. Benefits were observed among both small and large employers. Nationwide, these savings to employers amount to an estimated six billion dollars.

While it’s great to know that safety pays, you don’t need to call OSHA to start saving. KPA’s Environment & Safety services are delivered by safety engineers with extensive knowledge in compliance- not only with OSHA, but also EPA, DOT, FAA, along with state and local agencies. As part of our service, they visit your facility and conduct regularly scheduled inspections without intruding on your work day. For our clients, this means reaping the savings, without the headache, potential fines, or paperwork from regulatory agencies.

Digital Dealer’s Profiles of Success: Lebanon Ford

Thursday, June 14th, 2012

Congratulations to Jeff Cryder and Lisa Cryder of Lebanon Ford for their recent Profiles in Success article in Digital Dealer! The dealership’s online marketing strategies are making a splash, and have set them apart from the competition.

“We do our SEO in-house and we also utilize TK Carsites for SEO. They do a fantastic job and I couldn’t be any happier with them. (I also consult for TK Carsites in social media.) TK Carsites hosts our website and Zach Bello, our marketing communications manager, and myself maintain it. The TK Carsites platform is like a blank canvas, so it allows us to do what we want and manipulate its modules easily.”

Click here to read Lisa and Jeff Cryder’s story and the rest of the June 2012 issue of Digital Dealer magazine. 

The Easiest Way for Employees to Complete Anti-Harassment Training

Thursday, June 14th, 2012

One of our Human Resources Management clients asked us to share this picture of a tech taking anti-harassment training at his work station. It shows how easy it is for employees to keep up with policies, training and performance management- without having to leave the service bay.

EEOC: Two New Publications About Hiring Veterans

Friday, June 8th, 2012

To assist employers and veterans with the hiring process, the Equal Employment Opportunity Commission (EEOC) has issued two publications: Understanding Your Employment Rights Under the Americans with Disabilities Act (ADA): A Guide for Veterans (Veterans’ Guide) and Veterans and the Americans with Disabilities Act (ADA): A Guide for Employers (Employers’ Guide). Both publications are set up in a question and answer format and address ADA coverage and provide specific guidance on requesting and providing reasonable accommodation.


Safety 2012: Be Your Coworker’s Keeper

Friday, June 8th, 2012

During a June 4 session at the American Society of Safety Engineers (ASSE) Safety 2012 conference in Denver, John W. Drebinger Jr., presented a compelling case for using comradery in the workplace to create a safety culture.

The underlying idea is that we’re all in this together, so if you watch my back, I’ll watch yours. According to John, here are five reasons that you should be your coworker’s keeper:

1. When you keep an eye on other people’s safety, your own safety awareness improves.

2. Even “safe” workers can get distracted

3. We’re all at risk of occasional cognitive failure.

4. You’ll never have to regret that you could have said something but didn’t.

5. It’s just the right thing to do.

You can get more details about the five reasons by reading the full article as it appears in EHSToday.


New Heat Safety APP from OSHA

Sunday, June 3rd, 2012

This summer, when you’re walking across the blistering pavement of the inventory lot, or checking under the hood of a heated engine, you can grab your Android, Blackberry or iPhone and calculate the heat index for your worksite. Based on the heat index, the app gives you a risk level, and reminders of protective measures that you should take to reduce the chances of suffering from heat related illnesses. You can download the app here:



Related articles:

How to Manage Heat Exhaustion and Heat Illness at Work

Keep Your Cool When It’s Hot Outside

KPA Now Offers Affirmative Action Planning

Saturday, June 2nd, 2012

For most dealerships that have federal or state contracts, affirmative action programs are a part of doing business. Developing a plan from scratch is time intensive, and there are many pitfalls for a small HR department that takes on authorship of an affirmative action programs.

Kathryn Carlson, Director of HR Products for KPA explains how this new service can help, “KPA’s new Affirmative Action Planning service allows dealerships to choose between using the automated reports in the HR management program to assist with monitoring and reporting or to completely outsource the development, monitoring, and reporting function to KPA.”

KPA’s Affirmative Action Planning service includes:

  •  Narrative template for Affirmation Action Plan
  •  All OFCCP required AAP reports
  •  Comprehensive support documents
  •  Applicant tracking
  •  Adverse impact analysis
  •  Annual monitoring
  •  Optional attorney review


Learn more about this new service by visiting the Affirmative Action Planning section of our website.