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You Can Train Me Now or You Can Train Me Later

March 10, 2015 by Jim Radogna

Employee training costs lot of money. However not training your employees can cost much more.  In lawsuits, courts and regulatory agencies sometimes impose after-the-fact training requirements in addition to large monetary penalties. Consider these actual cases:

A dealership recenlty faced a wide range of complaints, including failure to disclose material defects and misrepresenting sales. As well as extended service contract prices. The dealership was ordered to pay $1.5 million in restitution to victims, plus $300,000 to the state Department of Consumer Protection. As part of the settlement, the dealer also agreed to initiate a mandatory education program for all its employees within 60 days of the settlement, instructing employees on state consumer protection laws.

A jury awarded a $14.4 million wrongful death verdict against a dealership that performed a faulty tire repair and failed to take the tire out of service, leading to a rollover crash that killed a couple. As a condition of the post-verdict settlement, the dealer agreed to initiate a training program to better train their technicians about proper safe tire repair practices to improve consumer safety.

The Equal Employment Opportunity Commission (EEOC), entered into a $1.5 million settlement of a sex and age discrimination lawsuit with an auto dealership. Along with the monetary penalty, under a consent decree the dealership must provide current employees with four hours of EEO training every year and new hires must receive the same training within the first ten days of employment.

The EEOC reached a $700,000 settlement of a national origin, religion and racial discrimination lawsuit against another dealership. According to the Consent Decree resolving the case, the dealership must hire a presenter approved by the EEOC to provide annual training to all of its managers on all aspects of Title VII.

What’s that old expression about closing the barn door after the horses are out?

Protect your business, contact KPA for safety training onsite and online, as well as custom designed elearning courses specific to your company.

Posted in: Environmental Health and Safety, KPA Online Tags: Employee Training, safety training