Protecting Your Eyes from Digital Eyestrain

Monday, April 14th, 2014

eye protection

Due to the high use of electronic devices, both in and out of the office, a new study has found that 70% of US adults suffer from digital eyestrain. Digital eyestrain is due to the prolonged use of electronic devices; in an effort to prevent workplace eyestrain, the following is suggested:

DigiGo April Tip of the Month: Make the most out of your Twitter posts.

Monday, April 14th, 2014

Twitter posts have a particularly short lifespan of only 18 minutes. Consider this: approximately 9,100 tweets are posted per second on twitter. To combat this short life span, many individuals simply post tweets very close together, scheduling out their tweets less than an hour apart. This is a mistake! Give your tweets time to mature. The longer you wait in between tweets, the longer each tweet has at the top of your page.

Performance Management Best Practices

Tuesday, February 18th, 2014

best practice puzzle

To create an efficient and effective work place, performance management should be an ongoing, year-round effort, with daily interactions. (more…)

OSHA Cites Alabama RV Center for Serious Safety Violations

Monday, January 27th, 2014


OSHA recently cited an Alabama RV center for nine serious safety violations, resulting in potential penalties of $41,000. OSHA’s investigation was prompted by a complaint. A serious violation occurs when substantial injury or death could occur from the hazard which the employer knew or should have known.

Reviewing your Personnel Files

Tuesday, January 14th, 2014


To keep your personnel files up to date, and allow them to be a true asset in the event of a legal dispute at your dealership, it is important to review them annually. An appropriate time to review individual personnel files is during an annual review. Confirm that all files are accurate, up to date, and complete. If handbooks, procedures, or protocol has changed in the past year, make certain that each employee has signed any updated documents or policy acknowledgements related to these new procedures.

June 2013 Tip of the Month – Keeping Valuable Facebook Friends

Tuesday, June 11th, 2013

Compliance-Tip of the Month

Despite the fact that you’re trying to increase your online presence and reach through Facebook, it is still important to be selective when it comes to your dealership Facebook fans. Your fans should:

  1. “Like” your dealership for transparent and relevant reasons – While games, giveaways, and contest may be alluring to the average socialite, it does nothing for brand engagement if all of your fans don’t care about you and are simply waiting for the next silver platter to show up.
  2. Nearly 100% of your fans should be local – No other invention in history has been able to connect local communities better than social media. Yet, local brands continue to target (usually unknowingly) users outside their local market.  It does your dealership no good if the bulk of your followers live in India or Egypt.

Fans that like you for irrelevant reasons hurt your overall exposure and often prevent interested locals from seeing your post or engaging with your page.  Facebook records every interaction, therefore, if an uninterested fan scrolls past your post without pausing to look or clicking through, your Facebook ranking will decrease, lowering the opportunity for interested, local fans to engage.

Don’t forget to be selective!

Protect Your Company – Always Confirm Employment Eligibility with E-Verify

Tuesday, June 11th, 2013

Verify Employee Check Mark small

Get a jump on proposed new Immigration regulations. Under proposed federal immigration reform all employers would be required to use the E-Verify.  Already many states required the use of the E-Verify system.     Make sure that you complete a new I-9 form within three days of hire and take the extra step of confirming eligibility to work in the United States by using E- Verify.

E-Verify is fast, free, and easy to use, and it’s the best way employers can ensure a legal workforce.

The Online Sales Process Manifesto – Part 2

Monday, June 10th, 2013

Last week we began examining a successful online process (part 1).

Your Online Product Presentation

We have all lifted the hood on a brand new car and seen that shiny new engine. It’s the psychology of the sales process that allows us to de-value their trade, and it offers a talking point as to the reliability of the vehicle they are looking at.  When the customer comes on the lot, how often do they know more than your sales person about the vehicle they are looking at?  I have seen customers list the trim and engine lineup for the entire Ford F-series line of trucks without taking the mandatory OEM training your sales staff goes through.  If the customer is spending 11.5 hours online learning about ONE vehicle, your website should be the one providing all the relevant information. If you are not providing what your customer is searching for, they will go elsewhere for that information.’

Internships: Paid or Unpaid?

Wednesday, June 5th, 2013

application for employment small

With daydreams about laying by the beach on hot summer days looming in the near future, comes the burning staffing question: are we going to need student interns who are on their summer break and (quite possibly more important) do we have to pay them?

As defined by the Fair Labor Standards Act (FLSA), internships with “for-profit” private companies are most likely viewed as employment (i.e. “suffer or permit to work), thus being considered non-exempt from minimum wage and overtime compensation requirements.  However, there are a few circumstances where internships in “for-profit” private companies may be unpaid.  The Department of Labor applies the following six criteria when determining whether an unpaid internship is legal:

The Health Care Reform – 8 Preparative steps to get ready now – Part 1

Thursday, May 23rd, 2013

health care reform

As the deadline for implementation of the newest set of rules related to the Affordable Care Act quickly approaches, dealerships are preparing. Kristin Kahle, of Benefit Exchange Alliance, provides eight steps to begin preparing for the upcoming health care reform.