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Tragic Explosion Reminds Employers to Keep Doors Accessible and Unlocked

July 31, 2013

After a disastrous fire and explosion that killed 119 workers in a Chinese processing plant, OSHA urges employers to ensure that their exit doors are unlocked and their exit routes are unobstructed. OSHA is now reminding compliance officers to check for adequate means of e...

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Want To Stop Whistleblowing? Give Out Whistles

July 30, 2013 by Kathryn Carlson

Never want to face a whistleblower initiated investigation or lawsuit? Encourage whistle blowing! Give your employees “whistles” and tell them to blow them, asking that they blow them internally first. Creating a strong culture of internal reporting and resolution of issue...

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Lead Follow Up Best Practices

July 29, 2013

Answering a lead doesn’t have to be rocket science. Sometimes we overthink situations where the best solution is usually the simplest. When it comes to lead follow up, dealerships should follow these three best practices, and the metrics attached to them. Response Time –...

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OSHA Standardizes GHS (Globally Harmonized System of Classification and Labeling of Chemicals)

July 24, 2013

In an attempt to further improve Environment and Safety for America’s workers, OSHA has standardized the way chemical manufacturers and importers convey hazards on labels and safety data sheets. The new GHS standard provides a single set of criteria for classifying chemica...

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United Airlines Denied Petition: Employees with Disabilities Need Not Compete for Reassignment Stand

July 23, 2013 by Rebecca Ward

The U.S. Supreme Court has issued an order officially denying United Airline’s petition for high court review of a disability discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission (EEOC). In June 2009, the EEOC charged that United Airlines vio...

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What is the best way to deliver leads?

July 22, 2013

Routing leads can be a difficult process due to the complexities and differences between dealerships. If you have a traditional round robin system, where each sales person gets an equal number of leads, the best way would be to cycle leads to the people who are working tha...

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Heat Stress Symptoms and Prevention in the Workplace!

July 17, 2013 by Rebecca Ward

As summer quickly approaches, heat stress prevention is becoming a prominent issue. Educate yourself on heat stress factors and symptoms as a precaution against serious illness or death caused by heat stress. Risks High temperatures without breeze. Low liquid i...

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Protected Class Employees - Don’t Forget “Protection” When Disciplining or Terminating Employees

July 16, 2013 by Rebecca Ward

Remember the “protected” rule when disciplining or terminating employees. Never discipline or terminate an employee in a protected class, or an employee engaged in a protected activity without consulting an attorney. Protected classes are race, color, religion, national or...

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What is the best subject line to maximize an open rate?

July 15, 2013

As technology progresses, we see the past repeat itself. Studies are finding that people are starting to call more than they were only a few short years ago. Emails and text messages are becoming ineffective at conveying the correct message. People used to open every email...

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OSHA Cracks Down on Heat Stress

July 10, 2013

Although workplace heat stress has no specific standard in most states, OSHA has begun to aggressively inspect for heat-related issues. This is especially true in states like CA where specific regulations exist. Employers need to plan now to protect their employees from he...

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