Human Resources: The Heart or The Head?

by Kathryn Carlson on June 8, 2016

Is HR a job of the heart or of the mind? It’s an interesting conundrum that many of us in HR got into it because we wanted to create dynamic and diverse workplaces filled with engaged employees and ended up being the “enforcer” or the “paper pusher.” It is possible to do both-ensure compliance with the rules and regulations and create a place the employees want to work and those objectives are actually complimentary. HR can make a difference in both the bottom line (no lawsuits and engaged employees improves profits) and in the lives of the employees by creating and fostering a fair, diverse and motivational workplace.

Need a refresher or some new ideas about how to use both your head and your heart? Interested in how HR can be the “moral compass” of the company? Take a look at Leading With Your HeartThe Society for Human Resources (SHRM) notes “HR professionals will find Leading With Your Heart instrumental in bridging the gap between the idealized expectations of the C-suite and the pressing realities of needing to get the job done at the line manager and local levels.”

About the Authors of Leading With Your Heart

Cari M. Dominguez is the owner of Dominguez & Associates, a management consulting firm that provides selective services in the areas of workforce assessments and diversity evaluations. Dominguez serves on several for profit and nonprofit boards and has numerous professional affiliations. Her public service includes being the former Chair of the Equal Employment Opportunity Commission (EEOC), Director of the Office of Federal Contract Compliance Programs (OFCCP), and Department of Labor’s Assistant Secretary for the Employment Standards Administration. In the private sector she was a partner and director at two international executive search firms and held a number of senior human resources positions with Bank of America, where she had responsibility for EEO, succession planning, executive compensation, and talent development.

Judith (Jude) Sotherlund, President of Sotherlund Consulting, is a corporate consultant and published author. Her public service includes serving as Deputy Assistant Secretary of Labor for Employment Standards and as a Staff Assistant in the Office of Communications at The White House. Private-sector experience includes Vice President of Employment Advisory Services Inc., a senior consultant to the Equal Employment Advisory Council (EEAC), and Director of Communications for the National Committee for Quality Health Care.

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Kathryn CarlsonHuman Resources: The Heart or The Head?