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KPA March 2016 Newsletter

In This Issue

 "GHS" What does it mean, and are you prepared? Full implementation required by June 1, 2016.
 FREE Webinar, April 21, 2016
Determining Employee Classification: Employee vs. Independent Contractor
 OSHA Penalties Scheduled to Increase August 1, 2016
 Dealer Fees Under Attack
 How to Get What You're Paying for From your Dealership's Technology
 Q&A From Sales and Finance Professionals
 Clean Auto Alliance Achievement Report
 Human Resources Insights
 April 2016 Tip of the Month: Coming Soon
 

"GHS" What does it mean, and are you ready? Full Implementation Required by June 1, 2016.

During the past three years there have been gradual changes to OSHA's Hazard Communication Standard (HCS) to align HCS with the UN Globally Harmonized System of Classification and Labeling of Chemicals (GHS). The changes in the standard effect hazard classification, labels and pictograms, safety data sheets (SDS) and employee training. The revised standard not only provides employees "the right to know" but also "the right to understand."

Read More»


Presenter
Brianna Stashak
FREE Webinar
Determining Employee Classification: Employee vs. Independent Contractor
Thursday, April 21, 2016

Register Now»

OSHA Penalties Scheduled to Increase August 1, 2016

Unlike the Environmental Protection Agency (EPA), whose penalties are regularly increased due to inflation, the Occupational Safety and Health Administration (OSHA) was never included within the same structure and was required to obtain Congressional approval in order to increase penalties. The result - OSHA maximum penalties have virtually remained the same for decades and are disproportionate to the severity of penalties enforced by other agencies such as the EPA and Department of Transportation (DOT). The Bipartisan Act of 2015 was signed into law on November 2, 2015.

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Dealer Fees Under Attack
 
Two recent actions for alleged dealer fee violations in South Carolina and Indiana are a potential cause for concern in other states due to the likelihood of copycat legal actions. While these states had no caps on dealer fees, a private lawsuit in South Carolina resulted in a $3.6 million verdict, and an attorney general action in Indiana resulted in a $625,000 settlement. Both cases alleged that the dealers overcharged customers because their fees did not reflect expenses actually incurred by the dealers for services.

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How to Get What You're Paying for from your Dealership's Technology
 
I have personally been involved in purchasing, selling and implementing hundreds of different software programs at dealerships across the country. The one constant struggle with any new software has always been the implementation and utilization of the tools. I have seen some of the best technology go unused because there was no urgency or enforcement from senior management to adopt the new program. All too often we see turnover in managers in our stores, and the new mamanager used different software than what is currently installed, so they convince the owners to buy a different tool. The majority of the time the software they are replacing wasn't being used effectively, and neither will the new software.

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Questions & Answers From Sales and Finance Professionals
 
Q: What are the most common enforcement actions taken against dealerships today?A: Number 1 is advertising. This is a big issue with the FTC and with state authorities. The NY attorney generals office penalized 23 dealerships for ad violations last month and New Jersey hit a dealer with $135,000 in penalties in June. Advertising violations are very easy to catch, and very difficult to defend.

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Clean Auto Alliance Achievement Report
 
KPA's partner the Clean Auto Alliance, a leading non-profit organization, dedicated to improving environmental, safety, and transportation best practices, has released its 2015 Annual Report. This report details achievement of the Environmental and Safety Elite Award, which sets the standard of excellence for environmental and safety practices in the automotive services industry.

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Human Resource Insights
 
Performance reviews are beneficial in a number of ways, allowing you to provide your employees with valuable feedback to help them grow, as well as creating documentation on performance issues. Unfortunately, despite their value, performance reviews are frequently a rote task rather than a productive and engaging process for both the manager and the employee.

Read More»

April 2016 Tip of the Month: HR Client Alert Coming Soon
 
2016 is bringing many new and updated HR regulations that will affect your processes and HR compliance. Spring Cleaning

On Demand Webinar Recordings
 

Unfair and Deceptive Acts and Practices Enforcement: Is your Facility at Risk?
Recorded December 03, 2015
Protecting your dealership from illegal practices. View Recording»

Northeast Area Special: What You Need to Know for 2016 
Recorded November 19, 2015
Important Environment and Safety, F&I, and Human Resources Compliance Information View Recording»

For more recorded webinars and to see the schedule of upcoming webinars, please visit www.dealerwebinars.com.

 
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