Jim Radogna joined KPA in 2014, focusing on the Sales & Finance Compliance areas of product configuration, training content, auditing and compliance hotline development. Being well-versed in all aspects of dealership operations, at KPA Jim utilizes his knowledge and industry experience to develop unique, no-nonsense compliance and reputation management solutions for automobile dealerships of all sizes. These programs are designed to not only protect dealerships from liability, but also greatly enhance the company’s reputation, increase profitability through consistent processes, and increase customer satisfaction and retention. He is a sought-after speaker and frequent contributor to a number of automotive industry publications and has a strong background in dealership operations, having spent over 15 years in dealership management in diversified roles including sales manager, F&I director, general manager, and training director.
Topic of Expertise: Sales & Finance Compliance
Recent Samples: Ask the Expert: Sales & Finance Compliance Rules and Regulations, Unfair and Deceptive Acts and Practices Enforcement: Is your Facility at Risk?, Understanding the Red Flags Rule