Toby Graham

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About Toby Graham

Toby manages the marketing communications team here at KPA. She's on a quest to help people tell clear, fun stories that their audience can relate to. She's a HUGE sugar junkie...and usually starts wandering the halls looking for cookies around 3pm daily.

F&I Gotchas: The GLBA and Customer Information Security

on October 15, 2019
“Gotcha!” It’s fun to say, not so fun to hear, particularly when you’re hearing it from the Federal Trade Commission, Consumer Financial Protection Bureau, or...
Toby GrahamF&I Gotchas: The GLBA and Customer Information Security

The Fundamentals of OSHA Recordkeeping

on October 9, 2019
How well do you know your Occupational Health and Safety Administration recordkeeping requirements? Can you name the differences between Form 301, Form 300, and Form...
Toby GrahamThe Fundamentals of OSHA Recordkeeping

Oof: Former NIADA President Indicted for False Financial Claims

on October 8, 2019
Oof—that’s the operative word for news of financial crime charges.  For auto dealership professionals, particularly members of the F&I office, some charges elicit stronger oofs...
Toby GrahamOof: Former NIADA President Indicted for False Financial Claims

Pop Quiz: Is That a Performance Issue or a Conduct Issue?

on October 1, 2019
Now and then, employees screw up—but not every blunder carries the same weight. Sometimes it’s a simple mistake; other times, it’s the result of a...
Toby GrahamPop Quiz: Is That a Performance Issue or a Conduct Issue?

OSHA’s Top 10 Most Frequently Cited Violations of 2019

on September 30, 2019
How will you remember the 2010s? Judging by the Occupational Health and Safety Administration’s annual lists of the most common violations, many workplace safety professionals...
Toby GrahamOSHA’s Top 10 Most Frequently Cited Violations of 2019

Our Favorite Moments from the 2019 NSC Congress & Expo

on September 23, 2019
Another year, another National Safety Council Congress & Expo come and gone too soon. The NSC’s annual workplace safety convention, held this year in San...
Toby GrahamOur Favorite Moments from the 2019 NSC Congress & Expo

Surviving an OSHA Visit: Dos and Don’ts During the Walkaround

on September 18, 2019
What does it take to survive a visit from the Occupational Safety and Health Administration? For many businesses, it’s a million-dollar question—quite literally, as OSHA...
Toby GrahamSurviving an OSHA Visit: Dos and Don’ts During the Walkaround