Dealers

Tools You Can Use: F&I Program Grader

on July 30, 2019
Welcome to Tools You Can Use, our series about—what else?—tools you can use to improve your organization’s compliance outcomes, right now. In this series, we...
Toby GrahamTools You Can Use: F&I Program Grader

Regulations Across Your Dealership: The Sales Team

on July 16, 2019
There’s no overstating the importance of your automotive dealership’s sales team. They’re the department responsible for generating much of your company’s revenue. They’re the people...
Toby GrahamRegulations Across Your Dealership: The Sales Team

Regulations Across Your Dealership: Consumer-Facing Employees

on July 9, 2019
Regulators have sent a clear message to automotive dealerships: “If you mess with your consumers, your employees, or the environment, you mess with us.” It’s...
Toby GrahamRegulations Across Your Dealership: Consumer-Facing Employees

Regulations Across Your Dealership: The F&I Department

on June 25, 2019
Salespeople get a lot of the glory, but much of the real credit (pun intended) should go to finance and insurance. A customer’s trust in...
Toby GrahamRegulations Across Your Dealership: The F&I Department

A Bird’s Eye View of Regulations Across Your Dealership

on June 18, 2019
You’re a successful automotive dealership. Because you’re a successful auto dealership, you already know that your competitive advantage lies in your people: whether on the...
Toby GrahamA Bird’s Eye View of Regulations Across Your Dealership

Top 10 Reasons Dealerships Were Fined by OSHA in 2018

on May 21, 2019
$1,085,338. That’s how much the Occupational Safety and Health Administration fined the automotive industry from October 2017 through September 2018. On average, that’s about $2,150...
Toby GrahamTop 10 Reasons Dealerships Were Fined by OSHA in 2018

What is UDAAP? Definition, Examples and Potential Risks

on April 30, 2019
Among the many acronyms, abbreviations, and jargon in the consumer finance industry, there are the obvious ones, and then there the assemblages of characters that...
Toby GrahamWhat is UDAAP? Definition, Examples and Potential Risks

Military Lending Act: How it Affects Your Dealership

on January 22, 2019
In December 2018, the Department of Defense dropped a bombshell (not literally) on the auto finance industry by issuing a new interpretation of the Military...
Toby GrahamMilitary Lending Act: How it Affects Your Dealership

Have you inspected your fire extinguishers lately?

on January 4, 2019
Are they fully charged, strategically located, accessible, and ready for use? Or, are they covered with dust and hidden in a corner where they create...
Toby GrahamHave you inspected your fire extinguishers lately?

Hydrogen Fuel Cell Vehicle Technology: The Cutting Edge

on March 24, 2017
The world of environmental health and safety is always evolving.  Companies often find themselves in a constant struggle to keep up with new regulations released...
Simon KvilhaugHydrogen Fuel Cell Vehicle Technology: The Cutting Edge

Dealer Fees Under Attack

on March 28, 2016
Article Contributor: Jim Radogna Two recent actions for alleged dealer fee violations in South Carolina, and Indiana are a potential cause for concern in other...
KPA ContributorDealer Fees Under Attack