Roles

F&I Gotchas: The GLBA and Customer Information Security

on October 15, 2019
“Gotcha!” It’s fun to say, not so fun to hear, particularly when you’re hearing it from the Federal Trade Commission, Consumer Financial Protection Bureau, or...
Toby GrahamF&I Gotchas: The GLBA and Customer Information Security

California October 2019 HR Updates

on October 14, 2019
Every month we cover timely California legislative and regulatory employment updates. Check out what you need to know and gain compliance tips to help you...
Emily HartmanCalifornia October 2019 HR Updates

KPA HR Newsletter — October 8, 2019

on October 9, 2019
October 2019 Regulatory Updates — Read More Federal Updates Take ERISA at Face Value Department of Labor Confirms FMLA Runs at the Same Time as Paid...
Emily HartmanKPA HR Newsletter — October 8, 2019

The Fundamentals of OSHA Recordkeeping

on October 9, 2019
How well do you know your Occupational Health and Safety Administration recordkeeping requirements? Can you name the differences between Form 301, Form 300, and Form...
Toby GrahamThe Fundamentals of OSHA Recordkeeping

Is A Performance Improvement Plan What You Need?

on October 9, 2019
You hire every employee to succeed in your organization. But sometimes you have an employee with a bad attitude or maybe an employee who hasn’t...
Emily HartmanIs A Performance Improvement Plan What You Need?

Oof: Former NIADA President Indicted for False Financial Claims

on October 8, 2019
Oof—that’s the operative word for news of financial crime charges.  For auto dealership professionals, particularly members of the F&I office, some charges elicit stronger oofs...
Toby GrahamOof: Former NIADA President Indicted for False Financial Claims

October 2019 HR Updates

on October 4, 2019
Every month we cover timely federal and state legislative and regulatory employment updates. Check out what you need to know and gain compliance tips to...
Emily HartmanOctober 2019 HR Updates

Pop Quiz: Is That a Performance Issue or a Conduct Issue?

on October 1, 2019
Now and then, employees screw up—but not every blunder carries the same weight. Sometimes it’s a simple mistake; other times, it’s the result of a...
Toby GrahamPop Quiz: Is That a Performance Issue or a Conduct Issue?

How to Manage Employees Who Have Bad Attitudes

on October 1, 2019
Q: We have a new associate who isn’t meeting our performance expectations and has a bad attitude towards members of the team that they supervise....
Emily HartmanHow to Manage Employees Who Have Bad Attitudes