Sandy Zannino, our good friend over at Innovative Auto HR stopped by this week to answer the question that’s top of mind for lots of HR teams within dealerships. Here’s what Sandy had to say:
What is your dealership doing to attract and retain talent?
This is the big question, isn’t it?
Dealers all over are looking for talent across all departments. While there does seem to be a huge deficiency in qualified tech candidates, no department is exempt from the talent shortage. Sales, F&I, Service Advisors, Accounting staff, Technicians, Lube Techs, even car wash, and detail—it is becoming more and more difficult to fill these positions with talented, motivated, and qualified candidates.
There really is a talent shortage.
As of February according to the Department of Labor, there are more job openings than job seekers for 10th month in a row. Say what!? Yes, it’s true. HR professionals have known this was coming, but who really listens to us anyway?
Nationwide, we are in an interesting employment environment and the proverbial ball is in the job seekers court. A large part of what is happening is demographic (this is the part that we knew was coming). The Boomer Generation is really and finally retiring—and they are retiring in droves—leaving big gaping holes in the workforce. And while we are trying to fill these positions with the best talent we seem to forget that candidates have OPTIONS today. A lot of options actually. They don’t need your job—not when they can go across the street to the next dealership.